Medical Clinic Manager


The Clinic Manager is responsible for the successful operation of the clinic and the management of its personnel. The person is a big picture thinker who is able to adjust to a variety of changes and challenges in a fast paced environment. Conscientious of deadlines and company policies and procedures, this leader maintains open lines of communication with patients and employees.


  • Tasked to encourage teamwork and cooperation between all employees.
  • Contribute to the training and proficiencies of assigned personnel.
  • Encourages and supports company outreach programs.
  • Promotes a high level of customer service to our patients.
  • Ability to work closely with front and back office operations to identify and implement processes for improvement.
  • Understands, implements, and enforces company policies and procedures and works with team members to ensure compliance.
  • Accountable for direct oversight of all sliding fee scale processes to include training, daily review of compliance, and the annual passing of the external audit.
  • Oversight of employee’s schedules to ensure appropriate coverage during hours of operation.
  • Coordinate the training of personnel to efficiently fulfill their responsibilities.
  • Identify clinic work flow improvement opportunities and provide recommendations.
  • Responsible for the development and oversight of the department or clinics budget.
  • Supervise the ordering of supplies (medical and office) for the clinic.
  • Responsible for oversight of the clinics human resource needs.
  • Assist in training new employees in company policies and procedures.
  • Oversight of employee time keeping and timely submission of employee timesheets to payroll.
  • Works to solidify patient relations by timely and professionally handling patient concerns.
  • Responsible for the oversight of coding and submission of all invoices.
  • Responsible to oversee, prepare, and participate in all inspections and timely reporting compliance.
  • Facilitate and ensure minutes are taken for the monthly staff meetings and quarterly patient advisory committee meetings or annual community meetings.
  • Responsible for timely bank deposits and cash handling accountability per the financial department policy and procedure.
  • Strive to improve patient safety in all aspects of performance of the above essential functions.
  • Monitors office efficiencies, productivity, and cost savings and looks for opportunities to improve each of these areas.
  • Monthly review of all clinic operations reports.


  • Three or more years experience managing a clinic or department in a healthcare setting.
  • Three or more years experience supervising five or more employees.


  • Bachelors degree in a related field. (Preferred, not required)
  • Bilingual in English/Spanish (Preferred, not required)


  • Starting at $59,440 and more, depending upon experience
  • Medical insurance starts Day One for less than $5 per paycheck!
  • 22 days of combined sick and vacation leave, plus 6 federal holidays, in first year

North Country is a VEVRAA Federal Contractor and Equal Opportunity Employer. North Country HealthCare follows CDC guidelines and federal mandates and requires vaccination against COVID-19 of all its employees. Medical and religious exemptions to this policy are requested and reviewed on an individual basis.

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