Position Summary: Under the direction of the Practice Manager or designee, this position provides professional skilled age-specific care for patients in collaboration with the physician and other disciplines. This position demonstrates the professional skills and behaviors to promote comprehensive, cost-effective, and meaningful healthcare for consumers in a diverse healthcare environment. Performs patient care and technical related services for the neonate thru the geriatric patient population in the back office.
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Update and maintain patient electronic health records.
- Record patient information such as vital signs, including weight, blood pressure, pulse, and temperature.
- Verify medical history and any change in medications at each appointment.
- Clean, stock, and prepare examination rooms prior to patient appointment.
- Dispose of expired medication and exam room supplies.
- Point of care testing (urine and capillary blood sticks)
- Interpretation and translation (English/Spanish) as necessary
- HIV counseling
- Family Planning counseling
- Dispense contraceptives following AFHP protocol
- Assist with various medical procedures.
- Triage and process messages from patients to physicians.
- Process telephone encounters for patient questions and medication refills.
- Provide instructions to patients as instructed by a physician.
- Follow up with Providers and patients when abnormal test results are obtained.
- Update ASIIS program daily for all vaccines administered
- Understands Title X family planning services and sliding fee discount schedule requirements.
- Dispenses birth control as ordered.
- Perform SVN, PEEK FLOW, Audiogram, Spirometry, Nebulizer procedures, and Snellen test.
- Participates in evening clinic as needed.
- Provides one on one training to externs and volunteers
- Serves as Lab MA as needed.
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