Neighborhood Outreach Access to Health (NOAH) is looking for talented healthcare team members to step into our culturally diverse health centers! From Scottsdale to Glendale, NOAH provides affordable, high-quality healthcare services. Serving over 40,000 neighbors, our model of care places patients’ needs at the center of attention as we deliver comprehensive health services including medical, dental, behavioral health, nutrition, prenatal care, preventive health, eligibility assistance and health education programs.
Job Summary:
We are looking for 2 Medical Directors to partner together to oversee our clinics. The Medical Director assists in identifying departmental staffing needs, growth opportunities, and providing supervision to Medical Doctors (D.O, M.D.) and Advanced Practice Providers (Nurse Practitioners and Physician Assistants). This position will participate in strategic planning, quality and safety initiatives, and provide direct patient care. Our ideal candidate will be a strong mentor, respected leader, and change agent.
Supervisory Responsibilities:
- Participates in recruiting, interviewing, hiring, and training of new medical doctors.
- Provides advice, direction, advocacy, and training for medical doctors and advance practice providers.
- Serves as the Supervising physician for NOAH physician assistants as needed.
- Oversees the daily workflow of the medical department in partnership with other clinical leadership, CMO, and operations leadership.
- Provides constructive and timely performance feedback and formal evaluations.
- Acts as a conflict mediator for staff at assigned locations as needed.
Duties/Responsibilities:
- Addresses escalated patient complaints or concerns related to quality of patient care.
- Develops, executes, and monitors a comprehensive growth strategy.
- Identifies opportunities to expand medical and integrated services.
- Develops and implements protocols, policies, and procedures for medical care.
- Collaborates and/or leads other teams and workgroups; ensures initiatives are being correctly implemented.
- Determines and implements provider productivity targets, monitors outcomes.
- Implements departmental budget; reviews and makes recommendations on budget.
- Provides direct patient care to eligible patients at the NOAH Clinics in accordance with Community Health Center Standards and evidence-based treatment guidelines.
- Identifies patient care issues; documents patient conditions and makes recommendations and referrals within the guidelines of the NOAH program.
- Reviews medical charts and patient care processes quarterly or more often as needed.
- Maintains, monitors, and ensures accurate and timely documentation of patient encounter records to meet criteria set forth by HRSA, CMS, HIPAA and supporting granting agencies.
- Monitors outcome measures (patient satisfaction, clinical compliance, performance improvement) and seeks to improve trends as identified.
- Works with management on medical protocols, procedures and policies as assigned.
NOAH requires all new hires to have received the first dose of a COVID-19 vaccine before their start date and be scheduled for their second dose. New hires who choose to receive the Johnson & Johnson vaccine only need one dose to fulfill this requirement. Reasonable accommodations will be considered.
Qualifications
Required Skills/Knowledge/Abilities:
- Strong managerial and budgeting skills.
- Excellent verbal and written communication skills and ability to interact with individuals of various social, cultural, and educational backgrounds.
- Excellent organizational skills and attention to detail.
- Ability to organize and prioritize tasks including delegation of tasks when appropriate.
- Ability to exercise confidentiality, discretion, and good judgment.
- Proficient with Microsoft Office Suite or related software.
Education and Experience:
- Arizona State Licensed Physician – M.D. or D.O. required.
- Board Certification in Family Medicine, Internal Medicine, or Pediatrics
- Basic Life Support (BLS) and Drug Enforcement Administration (DEA) Licensure required.
- 5+ years of clinical experience required.
- 2+ years of clinical supervisory experience required.
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